Privacy policy
This document describes the management of the website www.wud-shoes.com (hereinafter referred to as the "Website") concerning the processing of personal data of Users (hereinafter also referred to as "Data"). Users of the Website may be simple visitors, or they may subscribe to the newsletter service, register and create an account, or make purchases on the e-commerce platform (hereinafter referred to as "Services").
This privacy policy is provided pursuant to European Regulation 2016/679 and Legislative Decree 196/2003 - Code regarding the protection of personal data to those interacting with the web services of Falca S.r.l., accessible electronically on the Website: www.wud-shoes.com.
This policy applies only to the aforementioned Website and not to other websites that may be accessed by the User through links available on this Website.
The policy outlines the minimum requirements for the online collection of personal data, and specifically, the methods, timing, and nature of the information that data controllers must provide to users when they connect to web pages, regardless of the purposes of the connection.
Data Controller
The Data Controller of personal data is Falca S.r.l., with registered office at Via Cavour n.13, Mantova, Italy, registered at the Chamber of Commerce of Mantova, Tax Code and VAT number 02051640205, email: info@wud-shoes.com (hereinafter referred to as "the Controller").
Processed Data
On the Site, Product prices are expressed in € (Euro), $ (US Dollar, Canadian Dollar), and ¥ (Yen).
Delivery costs are excluded and are calculated at the time of check-out.
The Seller performs constant checks to ensure that all prices indicated on the Site are correct; however, it cannot guarantee the absence of errors. In the event of an error in the price of a product, the Seller will offer the Customer the opportunity to confirm the purchase of the Products at the correct price or to cancel it.
Data Usage Purposes
For the purposes outlined in the following section, the Controller may collect the following types of Data:
– Personal information, such as name, surname, gender, and other personal data;
– Contact information, such as residential address, email address, telephone number;
– Payment information, such as payment instrument details;
– Habits and profiles, such as data regarding purchases (purchase history, type of products purchased), purchasing habits and preferences (preferred product categories, shoe size purchased);
– Personal data collected from third parties, such as data that the User agrees to share on publicly accessible social networks;
– Information regarding the User's use and navigation on the Website, such as IP address and other device identifiers, operating system and browser type, and information regarding the pages of the Website visited, collected via cookies or other tracking technologies.
Data Use Purposes
User Data is collected to: enable the Controller to provide the Services; comply with legal obligations, respond to requests or executive actions, protect its rights and interests (or those of Users or third parties), identify any malicious or fraudulent activities. As well as for the following purposes: statistics, contacting the User, interacting with social networks and external platforms, accessing accounts on third-party services, registration and authentication, displaying content from external platforms, interacting with support and feedback platforms, managing contacts and sending messages, managing payments, advertising.
Legal Basis
The Controller processes personal data in compliance with the provisions of Art. 6 of EU Regulation No. 679/2016, based on the following legal grounds:
– Providing the Services offered on the Website and processing purchases;
– Fulfillment of a contract, execution of pre-contractual measures;
– Payment management and related fulfillments;
– Compliance with legal obligations;
– Responding to requests, improving the management of the Website and the Services offered;
– Legitimate interest of the Controller;
– Sending newsletters, promotional communications, and/or personalized informational material;
– Consent - The User is free to revoke it at any time, without affecting the legality of the processing carried out before the revocation.
Refusal to provide the Controller with certain Data marked as mandatory may prevent the achievement of the main purpose of the specific collection: such refusal could, for example, result in the inability of the Controller to execute the product purchase contract on www.wud-shoes.com or to provide other Services available on the Website.
Providing the Controller with additional Data, other than those marked as essential, is optional and does not have any consequences concerning the pursuit of the main purpose of the collection.
Retention Period
The personal data of the User will be retained for a period not exceeding the necessary time for the purposes for which they are collected and in any case not beyond the terms provided for by law or to defend a right of the Controller.
In any case, the User may request at any time the interruption of processing or the deletion of the Data. For marketing and profiling purposes, the personal data of Users will be stored for a period not exceeding, respectively, 24 and 12 months from the date of the last contact.
Processing Methods
The Controller adopts appropriate security measures aimed at preventing unauthorized access, disclosure, modification, or destruction of personal data.
Processing is carried out using computer and/or telematic tools, with organizational methods and with logic strictly related to the indicated purposes. In addition to the Controller, in some cases, other subjects involved in the organization of the Controller (administrative, commercial, marketing, legal, system administrators) or external subjects (such as third-party technical service providers, postal couriers, hosting providers, IT companies, communication agencies) appointed, if necessary, as Data Processors by the Controller, may have access to the Data. These subjects will process the Data in compliance with applicable law.
Cookies Usage
Certain information about the interaction of Users with the services is automatically collected using cookies, pixels, and similar technologies ("Cookies"). Usage data may include details on how the site and accounts are accessed and used, including device information, browser details, network connection specifics, IP addresses, and other information related to interactions with the Services.
Our Website wud-shoes.com makes use of Cookies. To learn more about the Cookies that we use related to powering our store with Shopify, Users can consult the specific section at https://www.shopify.com/legal/cookies. Therefore, reference is made to the further and specific extended policy published on this Website, which supplements and completes this document.
Cookies are utilized to enhance the functionality and performance of the website and services, including the retention of user actions and preferences. This practice also extends to conducting analytics to better understand user interactions, aligning with the legitimate interests in administering, optimizing, and improving the services. Furthermore, third parties and service providers may be authorized to employ cookies on the site to more effectively customize the services, products, and advertising offered both on the website and elsewhere.
By default, most browsers accept cookies; however, browser settings may be configured to delete or decline cookies. It is important to note that disabling cookies may adversely affect user experience, as it could impair the functionality and availability of certain services and features. Additionally, blocking cookies does not entirely eliminate the sharing of information with third parties, such as advertising partners.
Data Communication
Information relating to the person, orders, and purchases made by the User are considered strictly confidential, and the Controller commits not to disclose or sell the information in its possession to external companies for promotional purposes.
Where necessary for the pursuit of the specific purposes of processing, the Data may be communicated to third-party service providers (e.g., communication agencies for the preparation and sending of commercial and promotional communications; shippers and carriers for managing the deliveries of products purchased on the e-commerce). These subjects will process the Data, depending on the case, as autonomous controllers, or as processors based on a specific written mandate conferred by the Controller.
Third Countries
Data may be transferred abroad only where the User requests the delivery of products purchased on the e-commerce outside Italy: in this case, the transfer will occur (if to countries that do not benefit from a decision of adequacy by the European Commission and therefore do not offer an adequate level of protection of personal data) based on the exception constituted by the need to execute a contract between the Controller and the User.
GDPR User Rights
In accordance with the provisions of Chapter III, Section I, GDPR, the User may exercise the rights specified therein by simply sending a request via email to the Controller's address info@wud-shoes.com, including:
– Right of access - Obtain confirmation as to whether or not personal data concerning him or her are being processed and, if so, receive information related, in particular, to: purposes of the processing, categories of personal data processed and retention period, recipients to whom these may be communicated (Article 15, GDPR);
– Right to rectification - Obtain, without undue delay, the rectification of inaccurate personal data concerning him or her and the integration of incomplete personal data (Article 16, GDPR);
– Right to erasure - Obtain, without undue delay, the erasure of personal data concerning him or her, in the cases provided for by the GDPR (Article 17, GDPR);
– Right to restriction - Obtain restriction of processing, in the cases provided for by the GDPR (Article 18, GDPR);
– Right to data portability - Receive in a structured, commonly used, and machine-readable format, personal data concerning him or her, and have such data transmitted to another Controller without hindrance, in the cases provided for by the GDPR (Article 20, GDPR);
– Right to object - Object to the processing of personal data concerning him or her, unless there are legitimate grounds for the Controller to continue the processing (Article 21, GDPR).
User Rights Protection
To protect the rights of the User and safeguard his or her personal data, the User may, at any time, address a request to the contacts of the Controller indicated in this document. The request is free of charge, and the Controller will respond as soon as possible, in any case within a month, providing the User with all the information required by law. Any rectifications, deletions, or restrictions of processing will be communicated by the Controller to each of the recipients, if any, to whom the personal data have been transmitted, unless this proves impossible or involves disproportionate effort. The Controller will inform the User of such recipients if he or she requests it.
The User may also decide to file a complaint with the competent supervisory authority, namely the Privacy Guarantor, or to take legal action before the competent national judicial bodies.
Changes & Updates
The Controller may modify or simply update, in whole or in part, the Website's Privacy Policy, also in consideration of the change in legal norms or regulations that govern this matter and protect the User's rights. Changes and updates to the Privacy Policy will be notified to Users on the Homepage as soon as adopted and will be binding as soon as they are published on the Website.
Therefore, Users are requested to regularly access this section to check the publication of the most recent and updated Privacy Policy.